INTERACTION ANALYZER
Filed: October 21, 2010
Computer software for reviewing and analyzing the content of communications, namely, phone calls, emails, web chats and…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 85158120
B360
Filed: April 26, 2017
Downloadable software for enabling customer communication, engagement, and support across digital channels including live…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 87426069
GENESYS PREDICTIVE ENGAGEMENT
Filed: March 30, 2021
PROVIDING ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING ONLINE NON-DOWNLOADABLE…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 90613252
GENESYS CHOICE
Filed: March 30, 2021
operating online marketplaces featuring downloadable cloud based computer software for contact center, enterprise management…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 90613334
GENESYS DECISIONS
Filed: December 6, 2021
Downloadable computer software for contact center capacity planning and optimization, performance analysis and modeling,…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97157618
AUDIOHOOK
Filed: April 6, 2022
Providing on-line non-downloadable computer software for streaming protocol integration to monitor interactions for biometrics…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97349011
EXPERIENCE INDEX
Filed: April 6, 2022
Business metrics and information measuring experiences from the point of view of an end user in interactions with a business…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97349124
GENESYS CLOUD IGNITE
Filed: April 6, 2022
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE APPLICATION FOR THE CREATION AND IMPORT OF CONFIGURATION…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97350468
GENESYS PREDICTIVE ROUTING
Filed: April 6, 2022
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR ANALYZING BUSINESS METRICS, INCLUDING CUSTOMER, AGENT…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97350491
GENESYS CLOUD ACCELERATOR
Filed: April 6, 2022
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE APPLICATION FOR THE DEPLOYMENT OF CONTACT CENTER SOFTWARE…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97350518
BEYONDCX
Filed: April 7, 2022
Educational services, namely, providing online programs in the field of customer experience to contact center employees
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97352371
RECORDING AS A SERVICE
Filed: April 7, 2022
providing a cloud based software application for the management and storage of interactions across one or more contact center…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97352513
R2S
Filed: April 7, 2022
providing temporary use of non-downloadable cloud based software application for the management and storage of interactions…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97352533
INNOVATION PASS
Filed: April 8, 2022
providing a cloud based software subscription service for management of contact centers and other customer service and customer…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97353819
A3S
Filed: April 8, 2022
providing temporary use of non-downloadable cloud based software application for data extraction into a cloud-based repository…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97353957
GENESYS CLOUD EMAIL NINJA
Filed: May 13, 2022
Providing temporary use of online non-downloadable cloud computing software for contact center management, specifically…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97410209
GENESYS CLOUD
Filed: July 1, 2022
Personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97484991
GENESYS ENGAGE
Filed: July 1, 2022
Contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97485015
IDENTITY RESOLUTION
Filed: November 11, 2022
Providing business information management, namely, electronic reporting of business information, business analytics and…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97673498
KNOWLEDGE OPTIMIZER
Filed: November 11, 2022
PROVIDING ONLINE TEMPORARY USE OF NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR ENTERPRISE MANAGEMENT; PROVIDING ONLINE…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97673645
GENESYS VALUE EXCHANGE
Filed: November 11, 2022
providing a cloud based software subscription service for management of contact centers and other customer service and customer…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97673673
GCXNOW
Filed: February 22, 2023
providing temporary use of non-downloadable software for use in developing interactive user interfaces for use in contact…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97807075
GENESYS CLOUD EX
Filed: March 24, 2023
contact center workforce management services, namely, personnel management services; all of the foregoing expressly excluding…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 97855966
Image Trademark
Filed: July 10, 2023
Streaming of video material on the Internet
Owned by: Genesys Cloud Services, Inc.
Serial Number: 98077796
B BEYOND
Filed: May 6, 2024
education; providing of training, technical training for contact center users, soft-skills training for customer-facing-…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 98536579
GKN GENESYS KNOWLEDGE NETWORK
Filed: May 23, 2024
Education; providing of training, technical training for contact center users, soft-skills training for customer-facing-…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 98566573
RADARR BY G GENESYS
Filed: May 31, 2024
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE APPLICATION FOR SOCIAL AND DIGITAL DATA ANALYTICS; PROVIDING…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 98579344
RADARR BY GENESYS
Filed: May 31, 2024
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE APPLICATION FOR SOCIAL AND DIGITAL DATA ANALYTICS; PROVIDING…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 98579388
EXPERIENCE INDEX XI
Filed: May 31, 2024
BUSINESS METRICS AND INFORMATION MEASURING EXPERIENCES FROM THE POINT OF VIEW OF AN END USER IN INTERACTIONS WITH A BUSINESS…
Owned by: Genesys Cloud Services, Inc.
Serial Number: 98579472
