GENESYS PREDICTIVE ENGAGEMENT - Trademark Details
Status: 641 - Non-Final Action - Mailed
Serial Number
90613252
Word Mark
GENESYS PREDICTIVE ENGAGEMENT
Status
641 - Non-Final Action - Mailed
Status Date
2021-11-16
Filing Date
2021-03-30
Mark Drawing
4000 - Standard character mark
Typeset
Attorney Name
Law Office Assigned Location Code
L70
Employee Name
FAUCETTE, MAX CLIFFORD
Statements
Goods and Services
ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION
Classification Information
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2021-07-07
Primary Code
042
First Use Anywhere Date
2019-06-05
First Use In Commerce Date
2019-06-05
Current Trademark Owners
Party Name
Party Type
10 - Original Applicant
Legal Entity Type
03 - Corporation
Address
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Correspondences
Name
MARGARET J. BAUMGARTNER
Address
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Trademark Events
| Event Date | Event Description |
| 2021-04-02 | NEW APPLICATION ENTERED IN TRAM |
| 2021-07-07 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| 2021-11-09 | ASSIGNED TO EXAMINER |
| 2021-11-16 | NON-FINAL ACTION WRITTEN |
| 2021-11-16 | NON-FINAL ACTION E-MAILED |
| 2021-11-16 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
