INTERACTIVE INTELLIGENCE
Filed: April 5, 1995
computer programs for combining and integrating voice and data communications with computer technologies; computer programs…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 74662274
T-SERVER
Filed: February 19, 1997
computer software for call center management
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75244349
GENESYS
Filed: November 10, 1997
computer software for computerized telecommunications and telephony control, and instruction and user manuals provided in…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75387700
GENESYS
Filed: November 10, 1997
consulting services in the area of computerized telecommunications and telephony control
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75387701
INTERACTION DESIGNER
Filed: October 28, 1998
Computer programs for enabling users to customize computer telephony software namely, allowing users to customize telephone…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75578810
INTERACTION ADMINISTRATOR
Filed: January 8, 1999
computer programs for controlling and managing larger computer telephony programs, namely, for use in monitoring, changing…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75617308
INTERACTION DIALER
Filed: January 8, 1999
Computer telephony programs for use in outbound communications, namely, for use in predictive dialing of telephone numbers…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75617681
INTERACTION DIRECTOR
Filed: January 8, 1999
computer telephony software for use in routing telephone, voice mail, e-mail and fax communications among various parties…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75617695
INTERACTION RECORDER
Filed: March 8, 1999
Computer telephony software for use in making an electronic record of the existence and content of voice-generated call…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 75655966
SOUNDBITE
Filed: May 30, 2000
COMMUNICATIONS SERVICES, NAMELY PROVIDING A SERVICE THAT ALLOWS MESSAGING ACCESS BY MEANS OF TELEPHONE OR THE GLOBAL COMPUTER…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 76058914
INTERACTION SCRIPTER
Filed: May 25, 2001
Computer programs for assisting in electronic and voice communication handling; computer programs for creating, developing…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 76263122
INTERACTION ATTENDANT
Filed: May 25, 2001
Computer programs for programming interactive voice response applications; computer programs for building, configuring,…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 76263123
INTERACTION FEEDBACK
Filed: March 26, 2008
Computer telephony programs for use in outbound or inbound communications, namely, for use in the automated delivery of…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 77431682
INTERACTION PROCESS AUTOMATION
Filed: February 12, 2010
Downloadable computer telephony software, namely, computer and telecommunications programs for combining and integrating…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 77934461
INTERACTION MOBILE OFFICE
Filed: September 7, 2005
computer telephony integration software for extending user's office features outside of a direct telephony computer interface…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 78707839
INTERACTION OPTIMIZER
Filed: April 21, 2006
Computer telephony software, namely, a computer telephony software application module that optimizes a contact center's…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 78866436
INTERACTION EDGE
Filed: December 5, 2011
Computer telephony hardware and software appliance comprised of electronic components and communications connectors used…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85486859
INTERACTION SIP BRIDGE
Filed: November 13, 2012
Computer software for enabling remote contact center agents to use Internet Protocol phones via a virtual private network…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85778331
GENESYS SOCIAL ENGAGEMENT
Filed: December 31, 2012
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85813432
GENESYS MOBILE ENGAGEMENT
Filed: December 31, 2012
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85813433
GENESYS SMART LINK
Filed: December 31, 2012
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85813434
CONVERSATION MANAGER
Filed: December 31, 2012
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85813435
GENESYS CONVERSATION MANAGER
Filed: December 31, 2012
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85813436
INTERACTION QUALITY MANAGER
Filed: April 24, 2013
Computer software for administering and controlling quality monitoring processes in a contact center
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 85913811
PULSE
Filed: November 13, 2013
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 86118267
GENESYS PULSE
Filed: November 22, 2013
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 86126934
INTERACTION DESKTOP
Filed: June 13, 2014
Computer software for providing access to applications and services through a software framework interface or a browser-…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 86309568
GURU
Filed: July 30, 2014
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; downloadable cloud computer software for contact center management
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 86352670
GENESYS GURU
Filed: July 30, 2014
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; downloadable cloud computer software for contact center management
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 86352674
INTERACTION CONNECT
Filed: January 26, 2015
Software for providing web-based access to telecommunications applications and services for combining and integrating voice…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 86514502
GENESYS APPFOUNDRY
Filed: August 20, 2015
OPERATING ON-LINE MARKETPLACE FEATURING APPLICATIONS FOR MANAGEMENT OF CONTACT CENTERS, WORKFORCE MANAGEMENT AND SPEECH…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 86732103
PUREENGAGE
Filed: December 13, 2016
Computer software for contact center management; software for use in developing interactive user interfaces
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87267313
PURECLOUD BY GENESYS
Filed: December 13, 2016
Telecommunications services, namely, voice over internet protocol (VOIP) services and hosted private branch exchange (PBX…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87267324
PURECONNECT
Filed: December 13, 2016
Computer software for contact center management; downloadable cloud computer software for contact center management; computer…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87267333
G GENESYS
Filed: April 25, 2017
Computer software for contact center management; downloadable cloud computer software for contact center management; computer…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87425000
G
Filed: April 25, 2017
Computer software for contact center management; downloadable cloud computer software for contact center management; computer…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87425066
BOLD360
Filed: April 26, 2017
[ Downloadable software for enabling customer communication, engagement, and support across digital channels including live…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87426057
BOLD360
Filed: April 26, 2017
Downloadable software for enabling customer communication, engagement, and support across digital channels including live…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87426066
PURECONNECT
Filed: September 19, 2017
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; COMPUTER…
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87614731
PUREENGAGE
Filed: September 19, 2017
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; COMPUTER SOFTWARE FOR USE IN DEVELOPING INTERACTIVE USER INTERFACES
Owned by: GENESYS CLOUD SERVICES, INC.
Serial Number: 87614735