CALLPATH
Filed: July 10, 1989
COMPUTER PROGRAMS FOR ROUTING DATA AND TELEPHONE COMMUNICATIONS, AND MANUALS RELATED THERETO, ALL SOLD AS A UNIT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 73811351
NETVECTOR
Filed: February 7, 1996
computer software for use in call centers and internal and external communications for simultaneous routing and delivery…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75054535
NETVECTORING
Filed: February 7, 1996
computer software for use in call centers and internal and external communications for simultaneous routing and delivery…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75054588
VIDEOACD
Filed: February 14, 1996
computer hardware and software for telecommunications, namely, for transmitting video over telephone lines
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75057615
VIDEO ICD
Filed: February 7, 1997
software for call center and other business uses for simultaneous routing and delivery of video and other information in…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75238439
ICD
Filed: February 7, 1997
computer software, namely, a call center application for routing call information, namely, voice calls, electronic mail…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75238440
INTERACTIVE-T
Filed: February 19, 1997
computer software for call center management
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75243811
CAMPAIGN MANAGER
Filed: February 19, 1997
computer software for call center management
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75243863
ICIS
Filed: February 19, 1997
computer software for call center management
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75243864
DART
Filed: February 19, 1997
computer software for call center management
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75243866
ECTI
Filed: September 11, 1997
computer software programs, namely, platform and application software for integrating, combining and extending telecommunications…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75354832
ENTERPRISE COMPUTER TELEPHONY INTEGRATION
Filed: September 11, 1997
computer software, namely, suite of platform and application software for integrating, combining and extending telecommunications…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75355288
INTERACTION ROUTER
Filed: March 20, 1998
Computer software, namely, call center application for routing customer information, namely, voice calls, web requests,…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 75454330
ANGEL.COM
Providing multiple use access to global computer information networks for the transfer and dissemination of a wide range…
Owned by: ANGEL.COM INCORPORATED
Serial Number: 76227259
ANGEL
Providing multiple use access to global computer information networks for the transfer and dissemination of a wide range…
Owned by: ANGEL.COM INCORPORATED
Serial Number: 76227261
CALLER FIRST
providing temporary use of non-downloadable computer programs for use in enabling the development of applications for providing…
Owned by: Angel.com Incorporated
Serial Number: 77734929
PUTTING THE CALLER FIRST
providing temporary use of non-downloadable computer programs for use in enabling the development of applications for providing…
Owned by: Angel.com Incorporated
Serial Number: 77734934
CLIENTCARE
Network based telecommunications hardware and software that provides call routing, call vectoring and call queuing functionality…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 78007686
POCKET PBX
Computer software and software programs for telephony control on communication devices and computers
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 78692333
SAVE THE WORLD FROM BAD CUSTOMER SERVICE
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT FOR ROUTING CUSTOMER INTERACTIONS TO AGENTS IN THE FIELD OF CUSTOMER SERVICE…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85548571
EZPULSE
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT INCLUDING REPORTING OF CUSTOMER INTERACTIONS WITH CONTACT CENTER AGENTS
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85550117
GENESYS CLOUD CONNECT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85702554
GENESYS CONNECT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85702557
GENESYS CONTACT CENTER CONNECT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85702562
GENESYS PRIME CONNECT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85702566
GENESYS SOCIAL CONNECT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85702570
GENESYS ONE
Filed: September 11, 2012
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85726606
SMART CONNECT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85748467
GENESYS SMART CONNECT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85748468
SIPSPAN2
SOFTWARE FOR CONTACT CENTER MANAGEMENT AND COMPUTERIZED TELEPHONY CONTROL, NAMELY, LOGGING, REPORTING AND TROUBLESHOOTING…
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85792220
SAVE THE WORLD FROM BAD CUSTOMER SERVICE
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85813431
CITIZEN EFFORT
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85863288
ONE TO ONE CUSTOMER SERVICE
SOFTWARE FOR CONTACT CENTER MANAGEMENT AND INTERNET PROTOCOL TELEPHONY CONTROL SYSTEM
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85877919
1 TO 1 CUSTOMER SERVICE
SOFTWARE FOR CONTACT CENTER MANAGEMENT AND INTERNET PROTOCOL TELEPHONY CONTROL SYSTEM
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85877936
CUSTOMER ENGAGEMENT PLATFORM
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 85946790
GENESYS PROACTIVE ENGAGEMENT
Filed: August 8, 2013
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 86033059
SPEECH-TO-PHRASE
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 86068518
SPEECH-TO-PHRASE RECOGNITION
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 86068522
ACTIONABLE ANALYTICS
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 86092207
THE CUSTOMER CENTRIC BACK OFFICE
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT
Owned by: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Serial Number: 86147236