Downloadable software providing access to databases in the fields of self-help, coaching, conflict resolution, interpersonal interaction, and motivation, and associated analysis; none of the aforementioned goods used in the fields of airport or airline worker management or for organizational business improvement, employee guidance for workplace enablement, quality management system, customer journey optimization system, business and process AI, business process analysis, business process reengineering, business process management, business process transformation, process intelligence, process mining, risk and compliance, and enterprise architecture management; Downloadable software to provide behavioral, coaching, and motivational guidance based on algorithmic analysis of the user; Downloadable computer software using artificial intelligence (AI) for providing behavioral or motivational guidance based on algorithmic analysis of the user via chat or voice

Software as a service (SAAS) services in the nature of a cloud-based personal assessment and analytics software platform using psychological data and decision-making tools to define an individual's strengths and weaknesses; Software as a service (SAAS) services featuring analytic tools and software for providing behavioral, coaching, and motivational guidance, namely, psychometrically-driven behavioral and performance assessments, analysis, and guidance related to user data; none of the aforementioned services used in the fields of airport or airline worker management, or for organizational business improvement, employee guidance for workplace enablement, quality management system, customer journey optimization system, business and process AI, business process analysis, business process reengineering, business process management, business process transformation, process intelligence, process mining, risk and compliance, and enterprise architecture management; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for providing behavioral or motivational guidance based on algorithmic analysis of the user via chat or voice