Education services, namely, providing non-downloadable webinars in the field of computer software; Educational services, namely, conducting informal programs in the fields of computer software, using on-line activities and interactive exhibits, and printable materials distributed therewith; Educational services, namely, conducting classes, workshops and conferences in the field of computer software

Software as a service (SAAS) services featuring software for database management; Computer software consultancy; Computer programming and computer system analysis; Computer systems integration services; Technical support services, namely, troubleshooting of computer software problems; Software as a service (SAAS) services featuring software for business process management; Software as a service (SAAS) services featuring software for customer relationship management; Platform as a service (PAAS) featuring computer software platforms for business process management; Platform as a service (PAAS) featuring computer software platforms for customer relationship management; Software as a service (SAAS) services featuring software for contact management; Platform as a service (PAAS) featuring computer software platforms for contact management; Software as a service (SAAS) services featuring software for facilitating workflow processes in the fields of marketing, business operations, customer service, sales and onboarding; Platform as a service (PAAS) featuring computer software platforms for facilitating workflow processes in the fields of marketing, business operations, customer service, sales and onboarding; Platform as a service (PAAS) featuring computer software platforms for facilitating case management, namely, customizable software for defining and deploying software applications that manage and automate user-defined tasks; Platform as a service (PAAS) featuring computer software platforms for application development, deployment and management; Software as a service (SAAS) services featuring software for facilitating case management, namely, customizable software for defining and deploying software applications that manage and automate user-defined tasks; Software as a service (SAAS) services featuring software for application development, deployment and management; Application service provider (ASP) featuring software using artificial intelligence (AI) for application development, deployment and management; Providing online non-downloadable computer software platforms for application development, deployment and management; Business technology software consultation services; Consulting in the field of configuration management for computer hardware and software; Computer software consultation; Software as a service (SAAS) services featuring software for application and database integration; Software as a service (SAAS) services featuring software for software for managing customer service requests; Software as a service (SAAS) services featuring software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries; Software as a service (SAAS) services featuring software for automatically retrieving and analyzing information required to respond to customer inquiries; Software as a service (SAAS) services featuring software for automatically generating communications in response to customer inquiries; Software as a service (SAAS) services featuring software for resolving customer-related issues by reference to appropriate business rules; Software as a service (SAAS) services featuring software for managing telephone call centers; Software as a service (SAAS) services featuring software for business workflow automation; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for workflow automation, customer engagement, improving developer productivity, and increasing operational efficiency; Application service provider (ASP) featuring software using artificial intelligence (AI) for workflow automation, customer engagement, and improving developer productivity, and increasing operational efficiency; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for workflow automation, customer engagement, and improving developer productivity, and increasing operational efficiency; Providing temporary use of online, non-downloadable enterprise software for low-code application development, workflow automation, and digital transformation; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for application development and workflow design; Platform as a service (PAAS) featuring computer software platforms for business decision management, namely, adaptive and predictive software for providing information to the user about the next best action to take when presented with particular circumstances, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Software as a service (SAAS) services featuring software for business decision management, namely, adaptive and predictive software for providing information to the user about the next best action to take when presented with particular circumstances, used primarily in the fields of marketing, business operations, customer service, sales and onboarding