Healthcare services; advisory services related to healthcare services; general healthcare guidance; Patient relationship management, support service and engagement services in the nature of responding to customer inquiries for others, providing support to navigate services for others, and management of care for others in the field of health care; patient relationship management services; managed care services, namely electronic processing of health care information, utilization of review and recertification services, care management scheduling assistance, consulting services in the field of patient relationship management for healthcare providers; appointment scheduling services for healthcare providers; advisory services relating to patient management, patient engagement, customer services, and patient relationship management services; collecting and analyzing patient information for improvement of patient relationship management and engagement services for business services