Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence (AI) for customer relationship management and retention;; Providing temporary use of on-line non-downloadable cloud computing software for customer relationship management and retention;; Providing temporary use of online, non-downloadable enterprise software for customer relationship management and retention;; Platform as a service (PAAS) featuring computer software platforms for customer relationship management and retention;; Software as a service (SAAS) services featuring software for customer relationship management and retention;; Research in the field of artificial intelligence technology