Providing a website featuring technology that enables patients and healthcare providers to participate in remote telehealth services, including for scheduling and tracking medical patient appointments, monitoring of medical conditions and real-time communication; Platform-as-a-service (PAAS) featuring computer software platforms for backend workflow management and access to video-enabled synchronous communication systems to improve care coordination, patient engagement, and telehealth services for healthcare systems and providers; Computer software development and computer system design and integration services for the design and development of physician web portals and applications to enable electronic health records management, electronic health information exchange, and the provision of telehealth services; computer technology support services, namely, help desk services