Software as a service (SAAS) services featuring software for professional services automation (PSA), namely, for managed service providers (MSPs) to streamline business operations, manage IT services, track employee work hours, monitor client billing, automate invoicing, manage customer relationships (CRM), oversee project tasks and deliverables, facilitate help desk and ticketing support, integrate remote monitoring and management (RMM) tools, enhance cybersecurity monitoring, and optimize business workflows; Providing subscription-based temporary use of non-downloadable cloud-based software for professional services automation (PSA), namely, for managed service providers (MSPs) to streamline business operations, manage IT services, track employee work hours, monitor client billing, automate invoicing, manage customer relationships (CRM), oversee project tasks and deliverables, facilitate help desk and ticketing support, integrate remote monitoring and management (RMM) tools, enhance cybersecurity monitoring, and optimize business workflows