Software as a service (SAAS) services featuring software using artificial intelligence (AI) for managing guest interactions, handling customer service inquiries, optimizing property management workflows, facilitating booking and reservation processes, enhancing operational efficiency in the hospitality industry; AI-driven virtual assistants for responding to guest inquiries, processing reservations, coordinating housekeeping and maintenance tasks, integrating with third-party property management and booking platforms, and assisting hospitality businesses with monitoring, disputing, and managing guest reviews to improve online reputation and compliance with platform policies.