Multiple caller processing software and systems; multiple caller management software and systems; customer relations management software and systems; interactive voice response systems; telecommunications systems enabling the management, running and operation of communications applications; computerised telephony systems; computer software and telecommunications apparatus to enable connection to databases and the Internet

Telecommunications services; provision of telecommunication links, computer intercommunication, network communication services, computerised data communications; computerised telephony services; communication by computer terminals; data transmission services; providing telecommunications and communications connections to multiple caller processing software and systems, multiple caller management software and systems and customer relations management software and systems; provision of access to electronic commercial communications systems, electronic contractual systems, electronic contracts, data transmission systems, commercial communications networks; electronic transmission of data; electronic transmission of contractual agreements and other documentation; providing telecommunications and communications connections enabling access to and facilitating electronic commercial transactions; telecommunications services utilising media such as CD-ROMs and the Internet, intranet and extranet technologies; transmission and reception of data and of information; telephone, facsimile, telex, message collection and transmission, radiopaging and electronic mail services; on-line information services relating to telecommunications; providing computer access to communication networks; data interchange services; transfer of data by telecommunications; operation of telecommunications systems; provision of unified messaging services, audio conferencing and facsimile transmission; provision of access to a communications facility enabling provision and use of communications and applications; information, advisory and consultancy services relating to all the aforesaid

Design and development of computer hardware and software; computer programming; consultancy in the design and development of computer hardware; computer software consultancy; installation of computer software; maintenance of computer software; updating of computer software; computer system design; computer system analysis; design and development of communication systems; computer network services; design and development of computer networks; data security services; design and development of electronic data security systems; Platforms for artificial intelligence as software as a service [SaaS]; Software as a service [SaaS] featuring computer software platforms for artificial intelligence; information, advisory and consultancy services relating to all the aforesaid