Providing access to platforms and portals on the internet and on-line forums for transmission of messages among computer users relating to baggage and luggage tracking; Providing access to databases for the operation and management of lost property and baggage reclaim services; Electronic transmission of messages and data relating to baggage tracking and monitoring the transportation and delivery of baggage luggage and items of lost personal property; Provision of access to electronic sites for the purpose of baggage tracking and monitoring the transportation and delivery of baggage, luggage and items of lost personal property