Providing temporary use of on-line non-downloadable software for use in contacting customers via electronic means to remind them of health events, health maintenance reminders, appointments, balances due, birthdays, and other information; Providing a website featuring non-downloadable software for bill payment services and credit card payment processing services in the field of patient medical payments; providing customized, private-labeled websites for medical service providers featuring non-downloadable software for generating patient balance notifications, accepting online or mobile payments, offering patient-initiated payment plans, analyzing patient activity and generating reports about patient activity; providing online non-downloadable software for medical service providers for generating patient balance notifications, accepting online or mobile payments, offering patient-initiated payment plans, analyzing patient activity and generating reports about patient activity; Providing online non-downloadable software for medical practices to schedule and manage patient appointments; providing online non-downloadable software for medical appointment check-in; software as a service (SaaS) services featuring software for facilitating communications between medical professionals and patients; software as a service (SaaS) services featuring software for use in self-scheduling medical appointments; software as a service (SaaS) services featuring software for patient relationship management; software as a service (SaaS) services featuring software for communicating with patients; software as a service (SaaS) services featuring software for delivering real-time chat services, personalizing messaging, expediting reminders, and communicating efficiently across multiple channels between health care providers and patients; software as a service (SaaS) services featuring software for simplifying and conducting intake forms and check-in paper work for health care providers; software as a service (SaaS) services featuring software for patient scheduling and engagement; software as a service (SaaS) services featuring software for contact center scheduling, patient self-scheduling, patient messaging, chat, digital registration, and payment solutions