technical support services, namely, troubleshooting of mobile application software problems; remote backup of data from telecommunications and mobile broadband devices; Providing online non- downloadable software for database management and distributing computer software programs preloaded onto mobile phones, smartphones, cellular phones, portable computers, and tablet computers; Technical advice concerning the use of personal electronic devices, namely, troubleshooting in the nature of diagnosing of hardware and software problems with mobile phones, smartphones, cellular phones, portable computers, and tablet computers; technical support services, namely, to diagnose and provide diagnostic troubleshooting of problems with smart phones and tablet PCs; providing usage of online non-downloadable software for preloading software onto and recovering data from mobile phones, smartphones, cellular phones, portable computers, and tablet computers; quality control of portable wireless apparatus, namely, smart phones and tablet PCs; technical support services, namely, consulting and advice pertaining to updating and maintenance of software applications for mobile devices; Providing technical support, namely, technical advice concerning the upgrading of software for mobile phones, smartphones, cellular phones, portable computers, tablet computers, smart watches, mobile hotspot devices and wireless home phones; Remote computer backup services; Providing technical support, namely, technical advice concerning software upgrades for wireless handheld devices, namely, mobile phones, smartphones, cellular phones, portable computers, and tablet computers