Business management services for commerce and e-commerce shipping, order fulfillment, and customer relationship management (CRM); Business management services for order tracking, shipment processing, and generating and printing shipping labels across multiple carriers and locations; Business management services for managing shipping costs, optimizing shipment decisions through real-time rate comparisons, and automating customer communications to update order and shipment status; Business management services for managing workflows that improve order processing, shipment tracking, and returns management, including the ability to generate and track return shipping labels; Business management services for cross-channel insights through the tracking of customer activities across multiple sales platforms; offering business management tools for importing and exporting orders and customer data; namely, automated communication of shipment updates to the originating order source; generating international shipping documentation for global commerce; providing real-time analytics and reports on shipment performance, customer behavior, and operational efficiency; Business management services for integrating scanning devices, scales, and printers to streamline operations