Providing online non-downloadable software to businesses for the purpose of deploying and managing an omni-channel AI sales agent featuring personalized real-time interactions to enhance customer engagement and provide access to information and sales support; providing temporary use of online non-downloadable chatbot software for the purpose of marketing, sales, and improving customer engagement; providing temporary use of online non-downloadable software for disseminating knowledge and recommendations to assist consumers; providing temporary use of online non-downloadable software for natural language processing, generation, understanding, and analysis to respond to consumer inquiries about products and services; providing temporary use of online non-downloadable computer software for answering product and shopping inquiries in a natural language interface; providing temporary use of online non-downloadable software for discovering and recommending products and services of others; providing temporary use of online non-downloadable computer software for learning about, comparing, and selecting products and services of others; providing temporary use of online non-downloadable software for customer relationship management; providing temporary use of non-downloadable software for use in customer relationship management (CRM), marketing and sales automation, and customer service; providing temporary use of online non-downloadable software for business management, predicting customer behaviors, delivering real-time upselling and cross-selling suggestions