Providing on-line non-downloadable software for use in developing, implementing, and administering conversational artificial intelligence (AI) solutions for enterprises; Telecommunications software platforms being software-as-a-service (SAAS) based on artificial intelligence featuring software for question answering, text analytics, searching data, conversational artificial intelligence based on artificial intelligence in the field of health care; Providing temporary use of on-line non-downloadable software using artificial intelligence (AI) for audio and speech; Providing on-line non-downloadable artificial intelligence (AI) software for providing a voice-enabled digital assistant; Providing temporary use of on-line non-downloadable artificial intelligence software customized for integration with business processes; Providing temporary use of on-line non-downloadable artificial intelligence for use in managing patient communication, appointment scheduling, bill payments, insurance submissions and collections, medicine prescriptions, patient and health care provider referrals; Providing temporary use of on-line non-downloadable computer software using artificial intelligence for managing customer interactions, namely software for automating customer interactions, data collection, and analysis; Providing temporary use of on-line non-downloadable chatbot software for using artificial intelligence for managing customer interactions; Providing temporary use of on-line non-downloadable computer software using artificial intelligence for managing workflow, project management, business management, and document management; Software as a service (SAAS) services, namely, hosting software for use by others for sales and marketing services, SMS marketing, SMS marketing campaigns, SMS data tracking, SMS analytics and SMS report generation; Providing online non-downloadable computer software featuring SMS text technology that allows a chatbot character to interact directly with patients through natural language processing in the fields of health care; Providing online non-downloadable computer software for sending SMS messages within a customer and patient relationship management system