Downloadable computer application software for telecommunications, namely, software for use in group messaging, creating postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and predictive software and generative software for use in data analysis for sales, marketing, customer relationship management (CRM), telecommunications, and unified communications.

Teleconferencing and video conferencing services

Software as a service (SAAS) services featuring software for conferencing; providing on-line, non-downloadable software for the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); SaaS services featuring software for contact center interaction management; SaaS services featuring software for use in data analysis, predictive intelligence, and generative intelligence for sales, marketing, customer relationship management (CRM), telecommunications, and unified communications; providing an interactive website featuring technology for data analysis, predictive intelligence, and generative intelligence for assisting users in generating sales-related, marketing-related, and customer management-related communications.