Computer software design; Consulting services in the field of software as a service (SAAS); Conversion of data or documents from physical to electronic media; Duplication of computer programs; Installation of computer software; Intelligent voice recognition services using cloud-based software technology; Maintenance of computer software; Packaging design; Product research and development; Providing information relating to on-line non-downloadable software to facilitate electronic communication between individuals provided via the Internet; Research services in the field of information and telecommunications technology; Updating of computer software