Software as a Service (SaaS); Software as a Service (SaaS) services for customer, stakeholder and employee feedback management and market research; Providing technical support and maintenance for customer feedback software; Application service provider; Hosting of digital content on the internet (cloud hosting); Cloud-based software; Platform as a Service (PaaS); Platform as a Service (PaaS) in relation to analysis and management of customer and employee experience and feedback; Design and development of computer software; Non-downloadable software to customise, collect, track, manage, use and streamline access to data and information; Non-downloadable software to improve product and service offerings, compliance with standards, meet sales and business goals, identify, monitor, track and understand customer sentiment; Data analysis services for customer feedback; Software as a Service (SaaS) featuring software for machine learning relating to the aforementioned; Software as a Service (SaaS) featuring computer software platforms for artificial intelligence; Advisory and consultation services relating to the aforementioned.