Software as a service (SAAS) services featuring software for real-time tracking of residential home repair progress and residential property insurance claims, and communication between homeowners and residential home repair contractors, repair technicians, and contractor networks for the purpose of providing documentation and photos, location tracking data, and home repair project specifications and updates; Providing temporary use of a non-downloadable web applications featuring real-time tracking of residential home repair progress and residential property insurance claims, and communication between homeowners and residential home repair contractors, repair technicians, and contractor networks for the purpose of providing documentation and photos, location tracking data, and home repair project specifications and updates; Providing temporary use of a non-downloadable software featuring real-time video capture of claim damage and tracking of residential home repair progress and residential property insurance claims, and communication between homeowners and residential home repair contractors, repair technicians, and contractor networks for the purpose of providing real-time tracking of insurance claim process via video; Providing a web site featuring temporary use of non-downloadable software for insurance claims adjudication and insurance claims adjustment