Software as a service (SaaS) services featuring software for the collection, editing, organizing, sorting, modifying, storage, transmission and/or sharing of data and information; software as a service (SaaS) services featuring software for creating surveys; software as a service (SaaS) services featuring software for the collection, editing, organizing, sorting, modifying, storage, transmission and/or sharing of data and information for creating visualization dashboards for decision making; software as a service (SaaS) services featuring software for software development tools for use by industry experts to create tools for the marketplace that may be re-used by others; software as a service (SaaS) services featuring software for software development tools; software design and development services; software as a service (SaaS) services featuring software for use in customer relationship management (CRM); providing a web site featuring technology that enables users to take surveys while connecting to a business's WiFi gateway to obtain feedback, insights and to enhance customer service and experience