Software as a service (SAAS), namely, providing online, non-downloadable software for digitally reviewing requested medical and insurance records or files and saving and/or transmitting selected records or files in response to the request; Software as a service (SAAS), namely, providing online, non-downloadable software for digitally reviewing requested medical and insurance records or files and selecting a subset of the reviewed records or files and redacting personal identifiable information from the selected records or files and saving and/or transmitting the selected and redacted records or files in response to the request; Software as a service (SAAS), namely, providing online, non-downloadable software for digitally reviewing requested medical and insurance records or files and extracting data based upon the review, and removing records and files that are not to be released and selecting records or files to be released and redacting personal identifiable information from the selected records or files and saving and/or transmitting the selected and redacted records or files in response to the request; Software as a service (SAAS) namely, providing online, non-downloadable software for releasing copies of requested medical and insurance records or files, and for tracking and recording the status of such requests