Platform as a service (PAAS) featuring computer software platforms for providing, creating, and implementing computing queries for artificial intelligence; Platform as a service (PAAS) featuring computer software platforms for providing, implementing, controlling and operating computer chatbots; Platform as a service (PAAS) featuring computer software platforms for providing and using customer engagement data and knowledge management combined with artificial intelligence; Providing temporary use of online non-downloadable chatbot software for customer support, lead generation, and engagement with users; providing temporary use of online non-downloadable chatbot software for collaborative instant messaging; providing temporary use of online non-downloadable chatbot software for providing customer service to online visitors; providing temporary use of online non-downloadable chatbot software using artificial intelligence for replying to customers; providing temporary use of online non-downloadable chatbot software using artificial intelligence for collaborative instant messaging; providing temporary use of online non-downloadable chatbot software using artificial intelligence for providing customer service to online visitors; providing online non-downloadable software and software development tools for building, using, and deploying autonomous agents, semi-autonomous agents, virtual assistants, intelligent agents, bots, and virtual agents; Providing temporary use of online non-downloadable AI chatbot software for internal company use, facilitating communication and the automation of internal processes; Platform as a service (PAAS) featuring software platforms for deploying AI agents that perform automated tasks and actions to support operational workflows