Downloadable educational publications, namely, books, hand-outs, written guides, training materials, and workbooks in the fields of communication, conflict resolution, leadership, and personal development; downloadable educational course materials, namely, books, hand-outs, written guides, training materials, and workbooks in the fields of communication, conflict resolution, leadership, and personal development

Educational services, namely, providing on-line classes, seminars, workshops in the field of communication, conflict resolution, leadership, personal development and distribution of training material in connection therewith; Educational services, namely, conducting training courses, and seminars in the field of communication, conflict resolution, personal development, leadership, pedagogical strategies and techniques, and distribution of educational materials relating thereto; Educational and entertainment services, namely, providing motivational speaking services in the field of communication, conflict resolution, leadership, and personal development. Personal on-line coaching services in the field of communication, conflict resolution, leadership, and personal development; Developing training systems and learning methodologies for others; Providing on-line training courses, seminars, non-downloadable webinars, and workshops with instructor assistance in the fields of communication, conflict resolution, leadership, personal development, and the development and distribution of training materials, workbooks, and written guides in connection therewith; Providing a web site featuring non-downloadable instructional videos in the fields of communication, conflict resolution, personal development, and leadership