Providing a website featuring on-line non-downloadable software that enables users to plan, prepare, and file forms for foster and adoptive care licensure; software as a service (SAAS) services featuring software to prepare and file foster and adoption care paperwork; providing temporary use of online non-downloadable computer software for organizing and tracking foster and adoption licensure applications; providing temporary use of non-downloadable software to pre-populate adoption forms with personal information; technical support services, namely, troubleshooting problems with computer software and computer network services via telephone and e-mail; providing a portal for child welfare agencies to track children experiencing foster care and provide them with services and support, by facilitating the provision of social support services, and in supporting workers in locating next of kin for children in care.