Design and development of online computer software for others for use in administering surveys over a computer network; Design and development of online computer software for others for use in enterprise feedback management and community response management for others; Providing use of online proprietary, non-downloadable software for customer creation, customization, modification, updating, collection, maintenance, analysis and reporting of online single or multi-page surveys, questionnaires and other data collection formats, and for publishing, exporting, emailing, printing and transferring surveys and survey results, reports and analysis, technical support services in the nature of troubleshooting of computer software problems and website application usage problems to users in connection with the creation, modification, updating, collection, maintenance, analysis, reporting and transfer of online single and multi-page surveys, questionnaires and other data collection formats utilizing a website and proprietary non-downloadable online software; Design and development of online computer software for others for use in collecting survey data;Technical support services, namely, administration and troubleshooting of web based applications and online software