Software as a service (SAAS) services featuring software for recording and analyzing real-time location data for predicting the spread of an illness in a community; Software as a service (SAAS) services featuring software using artificial intelligence for customer relationship management (CRM); Software as a service (SAAS) services in the nature of hosting cloud-based software of others; Consulting services in the field of software as a service (SAAS); Platform as a service (PAAS) featuring computer software platforms for customer relationship management (CRM); Providing subscription-based temporary use of on-line non-downloadable software for customer relationship management (CRM)