Downloadable cloud-based software for managing and organizing data in Salesforce, including for use in tracking, maintaining, organizing, and managing customer relationships and accounts and for use in generating customized relationship and organizational charts; Downloadable computer software designed to be deployed on web servers for customizing relationship maps and organizational charts and monitoring, organizing, analyzing, retrieving, and storing data related to customer accounts, business operations and success, finances, action plans, relationships, engagement scoring, white space analysis, and customer relationship management (CRM); Downloadable computer software for use in customer relationship management (CRM); Downloadable software for customizing organizational layouts, business data organization, and business data analysis in Salesforce; Downloadable software in the nature of a mobile application for use in predictive analytics, business and financial data analysis and visualization, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, customer relationship management (CRM), sales performance management, and customizable organizational and relationship charts; Downloadable mobile applications for storing, managing, tracking, analyzing, and reporting data in the field of business and financial analytics and metrics, marketing, sales, customer information, customer relationship management, account planning, and business organization