Application service provider (ASP) featuring software for use by users enabling contact center management and caller ID quality management; Cloud computing featuring software for use with manual outbound dialing services; Design, development, and implementation of software for contact center management and caller ID quality management; Providing a web site featuring temporary use of non-downloadable software for contact center management, featuring automatic dialers; Providing a website featuring non-downloadable software for holding conversations with prospects and customers using voice, SMS, and other communication channels, utilizing artificial intelligence and natural language understanding, for the purpose of maintaining a continuing dialogue with customers and having the ability to transfer prospects and customers to live agents via voice, SMS and other communication channels; Providing a website featuring non-downloadable software using artificial intelligence for use by call center management users featuring an automatic dialer; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence for contact center software; Providing temporary use of on-line non-downloadable software and applications for autodialer software; Software as a service (SAAS) services featuring software for lead generation and call center services, namely cloud-based manual outbound dialing services that match autodialer levels of efficiency without sacrificing compliance requirements; Software as a service (SAAS) services featuring software for cloud-based manual outbound dialing services; Software as a service (SAAS) services, namely, hosting software for use by others for call centers, namely software capable of automating the dialing of customers' phone numbers; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence for contact center management, featuring automatic dialers; Providing temporary use of on-line non-downloadable cloud computing software for manual outbound dialing services