Providing online non-downloadable software for use in processing, generating, understanding, and analyzing natural language queries; providing online non-downloadable software for simulating conversations and messages; providing online non-downloadable software featuring artificial intelligence and machine learning technology software for replying to questions and prompts from customers about financial, tax, and accounting matters; providing online non-downloadable software for accessing an artificial intelligence powered chatbot and digital assistant for use in the fields of finance, tax, and accounting; providing online non-downloadable software for enabling users to interact with a large language model (LLM) in the fields of finance, tax, and accounting.