: Providing online non-downloadable software used for behavioral, skills, leadership, management, communication, and competency assessment of health care providers, nursing and support staff, and clinical staff; Providing online non-downloadable software for predictive analytics in the assessment of health care providers, nursing and support staff, and clinical staff; Providing online non-downloadable software applications for managing, accessing and sharing information and data related to performance metrics, data visualizations, and predictive analytics in the the assessment of health care providers, nursing and support staff, and clinical staff; Platform as a service (PAAS) services featuring computer software platforms for healthcare providers, nursing and support staff, and clinical staff, predictive analytics; Platform as a service (PAAS) services, namely, computer software platforms for tracking performance metrics, data visualizations, and predictive analytics for assessing therapeutic alliance between patients and healthcare providers, nursing and support staff, and clinical staff and providing reports and alerts concerning such alliance; Providing temporary use of non-downloadable computer software that analyzes and selects algorithms for use in predictive analytics for assessing therapeutic alliance between patients and healthcare providers, nursing and support staff, and clinical staff; Platform as a service (PaaS) providing a cloud-hosted platform analyzing health care providers and clinical staff practice data, providing information regarding health care providers, nursing and support staff, and clinical staff efficiency, and generating reports on health care providers and clinical staff efficiency and factors that influence efficiency