Software as a service (SAAS) services featuring software using artificial intelligence for offering a secure digital service platform that enhances an enterprise's digital capabilities; providing temporary use of non-downloadable, cloud-based software that can be integrated into enterprise user applications and portals to boost enterprise services; utilizing artificial intelligence, consisting of Generative AI, to incorporate artificial intelligent powered chat capabilities for secure access to user's private data, human assistance involving online agents and offline specialists, active forms for efficient data collection and workflow initiation, encrypted messaging and large document exchange, seamless integration with enterprise systems, and access to engagement history; all aimed at improving enterprise productivity, reducing support costs, and enhancing digital interactions across all touchpoints, thereby increasing overall efficiency.