Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence for use in database management, machine learning, speech recognition, data processing, and optimizing personalized marketing and customer engagement across online and offline channels; Application service provider (ASP) featuring software using artificial intelligence for use in database management, machine learning, speech recognition, data processing, and optimizing personalized marketing and customer engagement across online and offline channels; Software as a service (SAAS) services featuring software using artificial intelligence for use in database management, machine learning, speech recognition, data processing, and optimizing personalized marketing and customer engagement across online and offline channels; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence for use in database management, machine learning, speech recognition, data processing, and optimizing personalized marketing and customer engagement across online and offline channels; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence for use in database management, machine learning, speech recognition, data processing, and optimizing personalized marketing and customer engagement across online and offline channels; Providing temporary use of online non-downloadable chatbot software using artificial intelligence for replying to questions from online and offline customers.