Providing assessment, assessment services, and tools in the fields of creative thinking, problem solving and managing change, namely, providing online non-downloadable electronic questionnaires, online downloadable documents explaining construction and use of assessments, collection and analysis of assessment data, preparation of reports based on results of data analysis; providing workshops, courses, and certifications, and support in administering assessments, presenting assessment results, and use of creative thinking and problem solving tools to facilitate change; and providing practical application resources