Software as a service (SAAS) services featuring software for employees to communicate with employer representatives and departments about issues and incidents affecting or occurring in the workplace and to obtain workplace support; Software as a service (SAAS) services featuring software for employers to obtain information from employees, manage, automate, review and respond to requests, comments, questions or incident reports from employees, and to automate, catalog, communicate and manage information across company departments; Software as a service (SAAS) services featuring software for use in service desk management