Downloadable computer software for video and media based networks comprised of graphical user interface software, video creation software, video editing software, speech to text software, and video optical character recognition software; Downloadable computer software Downloadable database management and video creation and editing software in the field of customer service, knowledge management, and E-commerce; Downloadable software for sharing electronic media, multimedia content, videos, movies, pictures, images, text, photos, user-generated content, audio content, and information via the Internet and other communications networks

Software as a service (SAAS) services featuring software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data in the fields of customer relationship management; Software as a service (SAAS) services featuring software for omnichannel and automated marketing and automating business systems and workflows; Technical consulting services in the field of computer data management and computer data analytics; Technical data analytics services, namely, data automation and collection service using proprietary software to evaluate, analyze and collect service data in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analytics, customer information, customer relationship management; Implementation of computer technologies for others in the field of customer relationship management; Providing temporary use of on-line non-downloadable software to store, manage, track, analyze, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; Application service provider (ASP) featuring e-commerce software for use as a payment gateway that authorizes processing of credit cards or direct payments for merchants; Providing temporary use of on-line non-downloadable software for the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages