Providing reputation management solutions, experience management solutions, employee and customer automation solutions, market research and market intelligence services in the fields of long term and post-acute care; providing corporate recognition services, namely conducting surveys of employees, customers, and prospective customers of agencies providing post-acute care, housing, and health care services for purposes of improving employee engagement, education, customer service, and quality of patient or resident care; collecting and analyzing data on workplace culture and customer experience in the fields of post-acute care, and senior care services; collecting, analyzing, reporting, and providing feedback from employees and patients in the fields of long term and post-acute care for use in brand development, improving workplace culture and customer experience