Contract management, including review of sponsor enquiries, conducting feasibility assessments and research site selection, outlining contract, preparing cost and time estimates for the provision of services; contract support services, including preparation and execution of contracts, appointment of investigators, protocol initiation, review and finalisation, Institutional Animal Care and Use Committee (IACUC) approval, regulatory and import/export applications, preparation of project plan with detailed study timelines; administrative support relating to the management of technical teams, statisticians and subject matter experts in respect of scientific report writing; data management including evaluation of data collected during pre-clinical and clinical laboratory studies, clinical field studies, marketing studies, real world evidence (RWE) and other relevant sources for quality control purposes; data processing services, including data processing, systematisation and management of scientific reports, managing the start of the live phase in vitro and in vivo investigations, updating clients and communicating with all the interested parties, attending to data entry, data cleaning and review, and concluding the live phase of an investigation, attending to final data entry, data cleaning and database locking, performing statistical analysis, drafting and finalising reports, shipment of study master file to client and archiving of project data; account management; database management including performing statistics and biostatistics calculations and statistical programming, performing database change management, computer systems validation, randomisation schedule generation, creation of analysis outputs, and creation and review of reports; providing business analysis and information services related to animal research to facilitate the interaction between interested parties, including clients, subject matter experts, commercial partners, and research institutions

Scientific and technological services, namely, research and laboratory and field study protocol design in the field of animal healthcare; industrial analysis being analysis of animal healthcare products or therapies; industrial research services in the field of animal healthcare, including the use of dedicated research facilities and colonies; design and development of computer hardware and software; conducting clinical trials for others; animal clinical field services being support services for laboratories conducting pre-clinical and clinical laboratory studies, clinical field studies, marketing studies, namely, consulting services for others in the field of design, planning, and implementing project management for conducting pre-clinical and clinical laboratory studies, clinical field studies, and marketing studies, monitoring services including evaluation of data collected during pre-clinical and clinical laboratory studies, clinical field studies, and marketing studies for quality control purposes, monitoring of tests conducted by external laboratories for quality control purposes, quality assurance in the field of pre-clinical and clinical laboratory studies, clinical field studies, and marketing studies, scientific writing for others in the nature of technical writing, data capture form and electronic case report form design relating to forms used to capture data collected during pre-clinical and clinical laboratory studies, clinical field studies, and marketing studies and forms used to generate reports based on data collected during such studies, database design, edit check programming and validation; scientific laboratory services, laboratory research services related to the efficacy of animal healthcare products or therapies including in vitro and in vivo efficacy, safety and metabolism studies; laboratory research services, namely, conducting in vitro and in vivo pilot and pivotal efficacy, tolerance, metabolism (e.g., pharmacokinetics, pharmacodynamics, and residue depletion) studies and target animal safety testing in the field of animal healthcare; laboratory research services in the field of parasitology, namely, conducting efficacy studies on products for parasites including ticks, fleas, helminths, flies, mosquitoes, mites, lice and other haemoparasites; laboratory services, namely, specialized molecular assay development, animal genetic profiling, parentage and mutation screening, genomic analysis of parasites, and animal diagnostics (clinical and histopathology), all for scientific research services; in vitro testing of animal healthcare products or therapies on parasites, for scientific purposes by means of artificial membrane feeding assay, and glass vial contact assay; consultancy services and advice relating to all of the aforesaid