Software as a service (SAAS) services featuring software for non-downloadable software for use by education administrators, faculty, students, prospective students, alumni, donors, vendors, administrators of other learning institutions and nonprofit institutions, namely, with featured capabilities including generative AI, conversational AI, machine learning, customer relationship management (CRM), student relationship management (SRM), record management, individual and mass communication via internal product messaging, web and mobile chat, email, text message, virtual meetings, phone calls, and push notification, marketing automation including campaigns and journeys, appointment setting and calendar management, service management, caseload management, task management, interaction management, document management, early alert, the use of user portals for students, prospective students, parents, faculty, members of the public, and administrators, managed data infrastructure including data ingestion, data lakes, data lakehouses, and data warehouses, data transformation, data intelligence, and data visualization tooling enabling advanced analytics presentable in reports and dashboards.