Non-downloadable cloud-based software for database management for business administration and business management services; Software as a service (SAAS) featuring software for maintaining management modules, namely, creating and maintaining customer, member, and employee management solutions, creating a fulfillment portal, and customer relationship management (CRM) to integrate with claims payment software; Software as a service (SAAS) featuring software for maintaining management modules for commission, compensation and advancement management; Software as a service (SAAS) featuring software for maintaining management modules for carrier payments and reconciliation for individual and group; Software as a Service (SAAS) featuring software for creating and maintaining management modules for individual and group member billing and reconciliation; Software as a Service (SAAS) featuring software for creating and maintaining management modules for agent and agency customer relationship management (CRM); Software as a Service (SAAS) featuring software for creating and maintaining management modules for agent and agency back office; Software as a Service (SAAS) featuring software for creating and maintaining management modules for an agent and agency enrollment site; Software as a Service (SAAS) featuring software for creating and maintaining management modules for network provider management; Software as a Service (SAAS) featuring software for creating and maintaining management modules for Medicaid and Medicare eligibility status and related information