Leadership development training in the field of customer experience management and information management; Leadership development training in the field of business technology and information technology; Arranging and conducting of conferences in the field of customer experience management and information management; Arranging and conducting of conferences in the field of business technology and information technology; Business training in the field of customer experience management and information management; Business training in the field of business technology and information technology; Conducting of conferences in the field of customer experience management and information management; Conducting of conferences in the field of business technology and information technology; Educational services, namely, conducting courses, classes, seminars, webinars, conferences, workshops in the field of customer experience management and information management; Educational services, namely, conducting courses, classes, seminars, webinars, conferences, workshops in the field of business technology and information technology