Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems, and monitoring technological functions of computer network systems; managed information technology (IT) consulting services; hardware as a service (HAAS) featuring rental of computer hardware and computer peripherals, lease of computer hardware and computer peripherals, and computer hardware for use in document management, records management, file management, and database management; software as a service (SAAS) services featuring software for technical troubleshooting and issue tracking and software for database management; and cloud computing provider services, namely, cloud hosting provider services, providing electronic data storage