Business analysis services, namely, business data analysis; providing business support services in the form of facilitating and providing information, data, and analytics to telephone call centers; business insight services being business consulting services; providing business analytic services, namely, business data analysis

Software as a Services (SaaS) services featuring software for automation and business data analysis in the field of customer service; technology services in the field of artificial intelligence, namely, technology consultation in the field of artificial intelligence; technology services featuring machine learning, Natural Language Processing (NLP), Natural Language Understanding (NLU), namely, providing online non-downloadable software for customer service automation and business analysis; computer technology support services, namely, help desk services and help desk services provided via online chat; providing temporary use of online non-downloadable computer chatbot software using artificial intelligence for replying to questions from customers in the field of customer service; Software as a service (SAAS) services featuring software for optimizing, analyzing, segmenting, hosting and transmitting electronic data, messages and images; software as a service (SAAS) services featuring software for delivering digital and social media marketing; software as a service (SAAS) services featuring software for analyzing and improving digital advertising, digital communications and content, and social media engagement; providing temporary use of non-downloadable on-line computer software for push, in-app and web notifications, multi-channel and text messaging, and email; application service provider (ASP) featuring application programming interface (API) software and software development kits (SDK) that collect and compile business intelligence, marketing and advertising data for text messaging, email, data analytics, and push, in-app and web notifications; workflow automation services, namely, computer software consulting for purposes of developing computer software to automate IT business functions; technology services in the field of the customer experience industry, namely, providing computer programming services to customers that enables the customer's website, sales, and support channels to understand natural language queries and take the appropriate action