Software as a service (SAAS) services featuring software for providing artificial intelligence (AI) as a service; design and development of computer software for artificial intelligence; AI-based data analysis and processing services; machine learning services; natural language processing services; AI-powered services including but not limited to: 1) generating communications with business customers in the form of messages, social posts, chatbot responses, and other forms of internet-based communications 2) summarizing messages of customers in the form of online reviews, survey responses and other communications, 3) creating insights for businesses from all customer interactions, 4) driving automation triggered by AI-generated insights, and 5) generating an "Experience Score" based on customer data and business information; general AI-driven content generation and curation services; cloud computing services for AI applications; platform as a service (PaaS) featuring AI tools and technologies; software as a service (SaaS) featuring AI applications; consultation and advisory services related to artificial intelligence technology and implementation