Operating of telephone call centers for others; consulting services in the field of customer contact centers, customer relationship management and workforce optimization; consulting services in the field of sales; advice and consulting in the field of business statistical analysis and reporting; providing business administration services for processing sales made on the Internet; providing business information about sales methods; providing marketing automation and sales support management services

Providing voice over Internet Protocol (VoIP) services; providing voice-activated dialing services; automated telephone call screening services; automated telephone voice message services; call forwarding services; call recording services; call screening services; electronic voice messaging services; outcall notification services

Providing software as a service (SaaS) services in the field of customer contact centers, namely SaaS services for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels; providing software as a service (SaaS) services in the field of customer contact centers, namely SaaS services for managing telecommunication systems utilized by customer contact centers; providing software as a service in the field of sales, namely providing outbound predictive dialing services for third parties: providing software as a service in the field of sales, namely providing customer relationship management services for third parties; providing software as a service (SaaS) services in the field of sales, namely providing outbound predictive dialing services and auto dialing services for third parties; providing software as a service in the field of campaign management, namely providing contact centre report generation services for third parties; providing software as a service in the field of workforce management, namely providing real-time monitoring, quality control, training, and integration with employees: providing software as a service (SaaS) services in the field of workforce management, namely providing workflow optimization and task automation services for call centres; providing software as a service (SaaS) services featuring software for facilitating multimedia teleconferencing over internet protocol (VoIP) communication services; providing software as a service (SaaS) services featuring software for facilitating automatic call distribution; providing software as a service (SaaS) services featuring non-downloadable computer software to train computers to predict user behaviour in the field of machine learning models and artificial intelligence