Providing temporary use of on-line non-downloadable software for end-to-end process management, scorecards, evaluation, calibration, and escalation functions, all the foregoing in the fields of audits, reports, and analysis for businesses; Providing temporary use of on-line non-downloadable software for audits, reports, and analysis for businesses; Platform as a service (PAAS) featuring computer software platforms for quality audits; Platform as a service (PAAS) featuring computer software platforms and online temporary use of nondownloadable software for building forms, reports, quality audit functions, and dashboards with real-time interaction; Providing quality audits, reports, and analysis for businesses