downloadable computer software for reputation management in the field of professional services, namely, car dealerships and other service professionals via a global computer network; downloadable computer software for businesses to provide, manage, track, analyze and respond to online website communications, reviews, inquiries, and postings on public business review sites and third party websites referring to or relating to their businesses; downloadable computer software for monitoring, collecting, posting and distributing comments on the World Wide Web regarding the reputation of businesses and receiving real-time alerts when a consumer review is detected on the World Wide Web

Providing, managing, tracking, analyzing and responding to sales leads and inquiries for others; business management services, namely, management of sales leads, customer follow-up, customer experience, and return-customer history for others; marketing services, namely, data analysis of pre-sale customer behavior; business marketing services; providing business marketing information; customer relationship management services; marketing services, namely, conducting consumer tracking behavior research; business advice and information; business consultation services; business consulting and information services; business marketing consulting services; marketing services, namely, providing online website posting, managing, tracking, analyzing and responding to digital posting and inquiries for others for commercial purposes; business management services, namely, management of online website communications; marketing services, namely, the publication of consumer product and service reviews for commercial purposes, data analysis of post-sale customer behavior; providing marketing consulting in the field of social media; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; marketing services provided by means of indirect methods of marketing communications, namely, social media, search engine marketing, inquiry marketing, internet marketing, mobile marketing, blogging and other forms of passive, sharable or viral communications channels; marketing and consulting services in the field of promoting and tracking the goods, services, and brands of others through all public communication means; brand image consulting services; brand evaluation services; brand positioning services; branding services, namely, consulting, development, management and marketing of brands for businesses; reputation management and improvement for businesses; business consulting and public relations services, namely, working with businesses to monitor and improve their online reputations and to assist them in defending against negative online product and service reviews; social media marketing (SMM); providing information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to business organizations using a global computer network; conducting business, marketing research and consumer opinion surveys; crowd sourcing of leads via geo-targeting to locate online conversations related to car buying or servicing with responses referring individuals to dealerships; arranging and conducting of business networking events in the fields of automotive technology and the automobile business; operating on-line marketplaces featuring automobiles; operating automobile listing websites for connecting vehicle buyers with vehicle sellers; provision of information in the field of buying and selling motor vehicles

providing temporary use of non-downloadable software for providing, managing, tracking, analyzing and responding to sales leads and inquiries; providing temporary use of non-downloadable software for reviewing, managing, sharing and responding to sales leads, customer follow-up, customer experience, and return-customer history; providing temporary use of non-downloadable software for use in improving online reputations of businesses; providing a web site featuring technology that enables users to monitor, collect, post and distribute comments on websites and via web services regarding the reputation of businesses; providing a website that gives computer users the ability to record positive comments from other users regarding the reputation of businesses; providing temporary use of non-downloadable software for sending real-time alerts to users when an online customer review about the business is detected; providing online non-downloadable software in the nature of a web operating system and portal interface that provides web-based access to applications and services; software as a service (SAAS) services, namely, web hosting software and marketing automation for use by small businesses to automatically build a custom website, customize the website, connect to social media, generate and capture leads, and manage the leads through a built in CRM; providing on-line non-downloadable software for customer relationship management (CRM); providing online, non-downloadable software for sales and marketing automation for small businesses, business process management, virtual assistant with artificial intelligence being chatbots for replying to product inquiries from customers, customer lead collection and sharing, managing business contacts, appointments and schedules, producing business quotes and proposals, creating and managing financial spreadsheets, sales and marketing performance analysis and reporting; platform as a service (PAAS) featuring computer software for marketing, namely, Customer Data and Experience Platform (CDXP) software; providing a subscription-based computer service, namely, SAAS software that provides information regarding reputation management solutions