NAVICONNECTS - Trademark Details
Status: 748 - Statement Of Use - To Examiner
Serial Number
97976123
Word Mark
NAVICONNECTS
Status
748 - Statement Of Use - To Examiner
Status Date
2023-07-24
Filing Date
2022-06-29
Mark Drawing
4000 - Standard character mark
Typeset
Published for Opposition Date
2022-11-08
Attorney Name
Law Office Assigned Location Code
M50
Employee Name
SULLIVAN, JOHN C
Statements
Goods and Services
Operation of multimedia contact centers for others; Customer service management for others; Customer services, namely, operating contact centers to address multi-channel customer inquiries for others; Operation of multi-channel contact centers for others; Management of contact centers for others; Management of telephone call centers for others; Consulting services in the field of contact center operation and customer service interactions
Goods and Services
Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use by customer service representatives in omni-channel customer interactions, namely, for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring customer relationship management software; Design and development of customized software for use by customer service representatives in omni-channel customer interactions; Software as a service (SAAS) and platform as a service (PAAS) services featuring software using artificial intelligence for use in contact centers and customer service interactions, namely, for receiving, answering, and sending SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for use in call center management, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring software for managing customer service representatives, namely, for managing omni-channel customer interaction queues, tracking and managing employee scheduling and productivity, and connecting customer interactions to customer service representative; Software as a service (SAAS) and platform as a service (PAAS) services featuring computer software platforms for use in contact centers, customer relationship management, and customer service interactions, namely, for tracking customer information, interactions, and lead generation, and for receiving, answering, and placing voice calls, SMS, Webchat, electronic mail, web-form submissions, and follow-up correspondence
Pseudo Mark
NAVI CONNECTS
Classification Information
International Class
035 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
6 - Active
Class Status Date
2022-07-19
Primary Code
035
First Use Anywhere Date
2023-04-01
First Use In Commerce Date
2023-04-01
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2022-09-19
Primary Code
042
First Use Anywhere Date
2023-04-01
First Use In Commerce Date
2023-04-01
Current Trademark Owners
Party Name
Party Type
20 - Owner at Publication
Legal Entity Type
16 - Limited Liability Company
Address
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Trademark Owner History
Party Name
Party Type
20 - Owner at Publication
Legal Entity Type
16 - Limited Liability Company
Address
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Party Name
Party Type
10 - Original Applicant
Legal Entity Type
16 - Limited Liability Company
Address
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Correspondences
Name
Alexander S. Perry
Address
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Prior Registrations
| Relationship Type | Reel Number |
| Continuity Parent | 97481355 |
Trademark Events
| Event Date | Event Description |
| 2022-07-02 | NEW APPLICATION ENTERED |
| 2022-07-19 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| 2022-08-08 | ASSIGNED TO EXAMINER |
| 2022-08-15 | NON-FINAL ACTION WRITTEN |
| 2022-08-15 | NON-FINAL ACTION E-MAILED |
| 2022-08-15 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 2022-09-08 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| 2022-09-08 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2022-09-09 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 2022-10-03 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 2022-10-19 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| 2022-11-08 | PUBLISHED FOR OPPOSITION |
| 2022-11-08 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 2023-01-03 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| 2023-06-29 | TEAS STATEMENT OF USE RECEIVED |
| 2023-06-29 | TEAS EXTENSION RECEIVED |
| 2023-06-29 | TEAS REQUEST TO DIVIDE RECEIVED |
| 2023-07-20 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| 2023-06-29 | DIVISIONAL REQUEST RECEIVED |
| 2023-07-24 | DIVISIONAL PROCESSING COMPLETE |
| 2023-06-29 | USE AMENDMENT FILED |
| 2023-07-24 | STATEMENT OF USE PROCESSING COMPLETE |
